Unable to Modify User Email, Phone Number, Password or Other Personal Information for Azure Active Directory Users

Frank Hu [MSFT]

Introduction This post is in regards to the issues in regards to users having issues modifying Azure Active Directory User attributes such as mail, phone number, resetting passwords, or other personal attributes in user accounts. This will review the reason behind these changes and how to resolve the issue. For many users this was something that was working before and only recently stopped working properly.   Reason Behind Change There…

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